Oze

Delete your account

When you delete your account, your profile, photos, videos, comments, likes and followers will be permanently removed. You can also choose to take a break and temporarily deactivate your account instead.
Note: Once your account is permanently deleted, no one can use that username again.

Temporarily Deactivate Your OZE Account

If you temporarily deactivate your account, your profile, photos, comments and likes will be hidden until you reactivate it by logging back in.
Bear in mind that you can only deactivate your account once in 15 days.
You'll need to be able to log in to your account to temporarily deactivate it.

To Temporarily Deactivate Your Oze Account from Account Controls

  1. Log in to the Oze account that you'd like to deactivate.
  2. Click Hamburger menu then click 'Settings' > Click 'Account settings' > Click 'Security and Account control'
  3. Click Account control, then click 'Temporarily Deactivate account', Select the reason to deactivate account, then click 'Continue'.
  4. You will see OTP verification page, enter a valid Otp > Tap verify > You will see 'Reactivate my account' page.
  5. Select the timeperiod after which your account will be automatically reactivated > Tap Continue.
  6. Finally click 'Temporarily deactivate' your account.

Note:

  • You may not be able to deactivate your account from Account control at this time for the next 15 days.
  • While your account is in the deactivated state, please make a note of the below points:
    • If you are the only admin in the Oze chat group, when your account is deactivated, the member who joined this group in the order in which they joined will be assigned as the admin.
    • Your mobile and social contacts will not be able to see you in their Oze Contact list.
    • Your Social account will be hidden, and all of your comments, replies and mentions will no longer be visible under any posts.

To Reactivate Your OZE Account

After deactivation/when the account is in deactivation state you will see Oze screen with 'Reactivate Account' and 'Login as another user' options

Follow the below steps to reactivate Oze account:

Click 'Reactivate account' > 'Enter valid Otp' > Account will be reactivated.

Note: The account will be automatically reactivated depending on the selection of the Reactivation period. If you choose to activate your account by giving Valid OTP during the Reactivation period.

Delete Your OZE Account

When you delete your account, your Profile, photos, videos, comments, likes and followers will be permanently removed. If you'd just like to take a break, you can temporarily deactivate your account instead.

For security reasons, we can't delete an account for you. You'll need to be able to log in to your account to request deletion.

To Permanently Delete Your Account

  1. Click Hamburger menu, then click Settings > Account settings.
  2. Click Security & Account control, then click Account control.
  3. Click Delete Account, then check mark then click Temporarily Deactivate Account or Delete Account.
  4. Click Delete Account > Click Delete Account for confirmation.
  5. Choose the options for the reason of deletion > Click continue.
  6. Depending on the selected option, user will be taken to the respective sections.
  7. After entering the valid OTP, account will be deactivated for 60 days before being permanently deleted. If a user changes their mind, they can login again and their account will be activated automatically.